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Generating screenshots for support purposes

 

In order to take a screenshot, e.g. for support purposes, follow these instructions:

  1. Press [PrtScn] on your keyboard.

  2. Note

    Note

    The print screen key has different text abbreviations on different keyboards, such as [PrintScrn] , [PrtScn] , [PrSc] etc.

    ð

    This copies your current screen image to the clipboard.

  3. Open an image-editing program, such as Paint.

  4. Press [CTRL] + [V] to paste your screenshot into the program.

  5. Save the image.

Note

Note

It is possible to take a screenshot of the currently selected window only, excluding the rest of the screen, by pressing [ALT] + [PrtScn] .

If using Microsoft OneNote it is possible to take a customized screenshot by pressing [WIN] + [S] . This requires OneNote to be open.